# 12 CFR Part 1005 — Regulation E, Electronic Fund Transfers (CFPB; incl. remittance transfer rules) [eCFR point-in-time] URL: https://consilena.com/coverage/laws/ksrc_z84apx2967csdw2d - Jurisdiction: United States - Type: Regulation - Identifier: /us/cfr/t12/pt1005 - Current as of: 1 July 2026 - Provisions: 27 - Official text: https://www.ecfr.gov/api/versioner/v1/full/2026-07-01/title-12.xml?part=1005 > The library is a research copy. Check the official source before relying on a provision: the text published there, not the copy in Consilena, is the law. ## Provisions - **§ 1005.35 Acts of agents.**: A remittance transfer provider is liable for any violation of this subpart by an agent when such agent acts for the provider. - **§ 1005.31 Disclosures.**: (a) General form of disclosures— (1) Clear and conspicuous. Disclosures required by this subpart or permitted by paragraph (b) (1)(viii)… - **§ 1005.17 Requirements for overdraft services.**: (a) Definition. For purposes of this section, the term “overdraft service” means a service under which a… - **§ 1005.8 Change in terms notice; error resolution notice.**: (a) Change in terms notice—(1) Prior notice required. A financial institution shall mail or deliver a… - **§ 1005.12 Relation to other laws.**: (a) Relation to Truth in Lending. - **§ 1005.32 Estimates.**: (a) Temporary exception for insured institutions— (1) General. For disclosures described in §§ 1005.31(b) (1) through (3) and 1005.36(a)… - **§ 1005.30 Remittance transfer definitions.**: Except as otherwise provided, for purposes of this subpart, the following definitions apply: (a) “Agent” means an… - **§ 1005.13 Administrative enforcement; record retention.**: (a) Enforcement by Federal agencies. Compliance with this part is enforced in accordance with section… - **§ 1005.10 Preauthorized transfers.**: (a) Preauthorized transfers to consumer's account— (1) Notice by financial institution. When a person initiates… - **§ 1005.3 Coverage.**: (a) General. This part applies to any electronic fund transfer that authorizes a financial institution to debit or credit a consumer's… - **§ 1005.4 General disclosure requirements; jointly offered services.**: (a) (1) Form of disclosures. Disclosures required under this part shall be clear and… - **§ 1005.19 Internet posting of prepaid account agreements.**: (a) Definitions— (1) Agreement. For purposes of this section, “agreement” or “prepaid account… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (a) Coverage. A financial institution shall comply with all applicable… - **§ 1005.14 Electronic fund transfer service provider not holding consumer's account.**: (a) Provider of electronic fund transfer service. A person that provides an… - **§ 1005.15 Electronic fund transfer of government benefits.**: (a) Government agency subject to regulation. (1) A government agency is deemed to be a financial… - **§ 1005.9 Receipts at electronic terminals; periodic statements.**: (a) Receipts at electronic terminals—General. Except as provided in paragraph (e) of this… - **§ 1005.6 Liability of consumer for unauthorized transfers.**: (a) Conditions for liability. A consumer may be held liable, within the limitations described in… - **§ 1005.36 Transfers scheduled before the date of transfer.**: (a) Timing. (1) For a one-time transfer scheduled five or more business days before the date of… - **§ 1005.11 Procedures for resolving errors.**: (a) Definition of error— (1) Types of transfers or inquiries covered. The term “error” means: (i) An unauthorized… - **§ 1005.5 Issuance of access devices.**: (a) Solicited issuance. Except as provided in paragraph (b) of this section, a financial institution may issue an access… - **§ 1005.7 Initial disclosures.**: (a) Timing of disclosures. A financial institution shall make the disclosures required by this section at the time a consumer… - **§ 1005.2 Definitions.**: Except as otherwise provided in subpart B, for purposes of this part, the following definitions apply: (a) (1) “Access device” means a… - **§ 1005.1 Authority and purpose.**: (a) Authority. The regulation in this part, known as Regulation E, is issued by the Bureau of Consumer Financial Protection… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (a) Definitions. For purposes of this section, except as excluded under paragraph (b), the… - **§ 1005.16 Disclosures at automated teller machines.**: (a) Definition. “Automated teller machine operator” means any person that operates an automated teller… - **§ 1005.33 Procedures for resolving errors.**: (a) Definition of error— (1) Types of transfers or inquiries covered. For purposes of this section, the term error… - **§ 1005.34 Procedures for cancellation and refund of remittance transfers.**: (a) Sender right of cancellation and refund. Except as provided in § 1005.36(c), a… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (4) of this section by telephone and via a website. (D) The long form disclosure… - **§ 1005.9 Receipts at electronic terminals; periodic statements.**: (6) Third party transfer. The name of any third party to or from whom funds are transferred… - **§ 1005.11 Procedures for resolving errors.**: (1) Timing; contents. A financial institution shall comply with the requirements of this section with respect to any… - **§ 1005.10 Preauthorized transfers.**: (2) Written confirmation. The financial institution may require the consumer to give written confirmation of a stop-payment… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (4) “Loyalty, award, or promotional gift card” means a card, code, or other device that: (i) Is… - **§ 1005.31 Disclosures.**: (4) Oral disclosures for certain error resolution notices. The information required by § 1005.33(c) (1) may be disclosed orally if: (i)… - **§ 1005.3 Coverage.**: (2) Electronic fund transfer using information from a check. (i) This part applies where a check, draft, or similar paper instrument is used… - **§ 1005.2 Definitions.**: (2); or (C) An account that is marketed or labeled as “prepaid” and that is redeemable upon presentation at multiple, unaffiliated… - **§ 1005.36 Transfers scheduled before the date of transfer.**: (2) to the sender. The provider must mail or deliver this receipt to the sender within a reasonable… - **§ 1005.12 Relation to other laws.**: (1) The Electronic Fund Transfer Act and this part govern: (i) The addition to an accepted credit card, as defined in… - **§ 1005.14 Electronic fund transfer service provider not holding consumer's account.**: (1), in the format prescribed by the automated clearinghouse (ACH) system… - **§ 1005.15 Electronic fund transfer of government benefits.**: (2) Additional content for government benefit accounts—(i) Statement regarding consumer's payment… - **§ 1005.4 General disclosure requirements; jointly offered services.**: (2) Multiple account holders. For joint accounts held by two or more consumers, a financial… - **§ 1005.7 Initial disclosures.**: (8) Liability of institution. A summary of the financial institution's liability to the consumer under section 910 of the Act for… - **§ 1005.19 Internet posting of prepaid account agreements.**: (6) Offers to the general public. For purposes of this section, an issuer “offers to the general… - **§ 1005.32 Estimates.**: (1)(vii), if a remittance transfer provider cannot determine the exact amounts when the disclosure is required because: (A) The laws of… - **§ 1005.33 Procedures for resolving errors.**: (3) for the remittance transfer, unless the failure to make the funds available resulted from: (A) Extraordinary… - **§ 1005.30 Remittance transfer definitions.**: (2) Normal course of business—(i) Safe harbor. For purposes of paragraph (f) (1) of this section, a person is deemed… - **§ 1005.17 Requirements for overdraft services.**: (1) General. Except as provided under paragraph (c) of this section, a financial institution holding a… - **§ 1005.6 Liability of consumer for unauthorized transfers.**: (3) Periodic statement; timely notice not given. A consumer must report an unauthorized electronic… - **§ 1005.32 Estimates.**: (2)(i) of this section only if the exchange rate is also estimated under paragraph (b) (2)(i) of this section and the estimated exchange… - **§ 1005.17 Requirements for overdraft services.**: (3) Same account terms, conditions, and features. A financial institution shall provide to consumers who do not… - **§ 1005.15 Electronic fund transfer of government benefits.**: (2)(i) through (iv). (ii) Statement regarding state-required information or other fee discounts and… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (1) of this section, a financial institution shall provide a disclosure setting… - **§ 1005.30 Remittance transfer definitions.**: (2) determines that, as of a particular date, it will qualify for the safe harbor, it may cease complying with the… - **§ 1005.2 Definitions.**: (4) A general-use prepaid card as defined in § 1005.20(a) (3) and (b) that is both marketed and labeled as a gift card or gift… - **§ 1005.9 Receipts at electronic terminals; periodic statements.**: (5) Address and telephone number for inquiries. The address and telephone number to be used for… - **§ 1005.14 Electronic fund transfer service provider not holding consumer's account.**: (2)(ii). If an overdraft results, the service provider shall promptly… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (6) Service fee. The term “service fee” means a periodic fee for holding or use of a gift… - **§ 1005.12 Relation to other laws.**: involves credit extended through a negative balance to the asset feature of a prepaid account that meets the conditions set… - **§ 1005.33 Procedures for resolving errors.**: (1)(iv) of this section; (ii) A request for information for tax or other recordkeeping purposes; (iii) A change… - **§ 1005.36 Transfers scheduled before the date of transfer.**: (2)(i) of this section must be accurate as of when such transfer is made, except: (i) The temporal… - **§ 1005.10 Preauthorized transfers.**: (1) Credit. No financial institution or other person may condition an extension of credit to a consumer on the consumer's… - **§ 1005.3 Coverage.**: (3) Collection of returned item fees via electronic fund transfer—(i) General. The person initiating an electronic fund transfer to collect… - **§ 1005.19 Internet posting of prepaid account agreements.**: (1)(ii) through (iv) of this section. Each submission must contain: (i) Identifying information about… - **§ 1005.31 Disclosures.**: (1) Pre-payment disclosure. A remittance transfer provider must disclose to a sender, as applicable: (i) The amount that will be… - **§ 1005.11 Procedures for resolving errors.**: (1) Ten-day period. A financial institution shall investigate promptly and, except as otherwise provided in this… - **§ 1005.31 Disclosures.**: (1)(iv) of this section, including an estimated exchange rate to the extent permitted by § 1005.32, prior to any rounding of the… - **§ 1005.3 Coverage.**: (3)(i) of this section in a prominent and conspicuous location. The person also must either provide the consumer with a copy of the posted… - **§ 1005.11 Procedures for resolving errors.**: (2) Forty-five day period. If the financial institution is unable to complete its investigation within 10 business… - **§ 1005.15 Electronic fund transfer of government benefits.**: (1) Periodic statement alternative. A government agency need not furnish periodic statements… - **§ 1005.19 Internet posting of prepaid account agreements.**: (2)(i) of this section, an issuer may delay submitting a change to the list of names of other… - **§ 1005.32 Estimates.**: (3) of this section; (B) At the time the insured institution must provide, as applicable, the disclosure required by § 1005.31(b) (1)… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: using the term “Customer service” or a substantially similar term, and “automated”… - **§ 1005.12 Relation to other laws.**: (2) Standards for determination. State law is inconsistent with the requirements of the Act and this part if state law: (i)… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (1) Clear and conspicuous. Disclosures made under this section must be clear and conspicuous. The… - **§ 1005.36 Transfers scheduled before the date of transfer.**: (2)(iv); and (C) The name, telephone number(s), and Web site of the remittance transfer provider… - **§ 1005.9 Receipts at electronic terminals; periodic statements.**: (2) of this section, but by no other type of electronic fund transfers, qualifies for the… - **§ 1005.17 Requirements for overdraft services.**: (2) Fees imposed. The dollar amount of any fees or charges assessed by the financial institution for paying an… - **§ 1005.33 Procedures for resolving errors.**: (1)(v) of this section, the sender's notice of error is timely if received by the remittance transfer provider the… - **§ 1005.2 Definitions.**: 1376. (j) “Person” means a natural person or an organization, including a corporation, government agency, estate, trust, partnership… - **§ 1005.36 Transfers scheduled before the date of transfer.**: (1)(i)(A) of this section generally must be disclosed in close proximity to the other information… - **§ 1005.15 Electronic fund transfer of government benefits.**: (1) Initial disclosures. The agency shall modify the disclosures under § 1005.7(b) by disclosing… - **§ 1005.19 Internet posting of prepaid account agreements.**: (4) De minimis exception. (i) An issuer is not required to submit any prepaid account agreements to… - **§ 1005.17 Requirements for overdraft services.**: (6) Permitted modifications and additional content. If applicable, the institution may modify the content… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (2) of this section must be made on the certificate or card, or in the case of a loyalty, award… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (2)(ix) of this section, a statement directing consumers to that disclosure… - **§ 1005.31 Disclosures.**: (1)(vii) of this section. A provider may only include this statement to the extent that such fees or taxes do or may apply to the… - **§ 1005.11 Procedures for resolving errors.**: (2) of this section are extended as follows: (i) The applicable time is 20 business days in place of 10 business… - **§ 1005.12 Relation to other laws.**: (2) Exception. To assure that the Federal and state courts continue to have concurrent jurisdiction, and to aid in… - **§ 1005.33 Procedures for resolving errors.**: (2)(iii) of this section, in the case of an error under paragraph (a) (1)(iv) of this section (A) As applicable… - **§ 1005.3 Coverage.**: (4) Securities and commodities transfers. Any transfer of funds the primary purpose of which is the purchase or sale of a security or… - **§ 1005.32 Estimates.**: (3) of this section; (B) At the time the insured institution must provide, as applicable, the disclosure required by § 1005.31(b) (1)… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (3) Not more than one dormancy, inactivity, or service fee is imposed in any given calendar month… - **§ 1005.17 Requirements for overdraft services.**: (1)(i) of this section. A consumer may also revoke consent at any time in the manner made available to the… - **§ 1005.31 Disclosures.**: (1)(i) through (viii) of this section; (ii) The date in the foreign country on which funds will be available to the designated… - **§ 1005.3 Coverage.**: (7) Small institutions. Any preauthorized transfer to or from an account if the assets of the account-holding financial institution were… - **§ 1005.11 Procedures for resolving errors.**: (1) Written explanation. The institution's report of the results of its investigation shall include a written… - **§ 1005.15 Electronic fund transfer of government benefits.**: (3), the 60-day period for reporting any unauthorized transfer shall begin on the earlier of: (A)… - **§ 1005.19 Internet posting of prepaid account agreements.**: (5)(i)(A) through (C) of this section as of the last day of the calendar quarter, the issuer must… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (2)(ix)(A) of this section is not required to make a disclosure under this… - **§ 1005.32 Estimates.**: (5) of this section must be based on the below-listed approach or approaches, except as otherwise permitted by this paragraph. If a… - **§ 1005.33 Procedures for resolving errors.**: (1) of this section except that the provider may agree to the sender's request, upon receiving the results of the… - **§ 1005.19 Internet posting of prepaid account agreements.**: (4) Documents that may be sent to the consumer along with the prepaid account or prepaid account… - **§ 1005.31 Disclosures.**: any remittance transfer scheduled by the sender at least three business days before the date of the transfer, or the first transfer in a… - **§ 1005.15 Electronic fund transfer of government benefits.**: (4)(i) of this section, an agency complies with the requirements for resolving errors in § 1005.11… - **§ 1005.32 Estimates.**: (3) Covered third-party fees—(i) Imposed as percentage of amount transferred. In disclosing covered third-party fees, as described under §… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (3) The following disclosures are provided on the certificate or card, as applicable: (i) The… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (1) of this section. If a financial institution only charges one fee under a… - **§ 1005.33 Procedures for resolving errors.**: (2) Copies of documentation. Upon the sender's request, the remittance transfer provider shall promptly provide… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (3) New prepaid account programs created on or after April 1, 2019. For a prepaid… - **§ 1005.31 Disclosures.**: (4) Long form error resolution and cancellation notice. Upon the sender's request, a remittance transfer provider must promptly provide… - **§ 1005.32 Estimates.**: (1) of this section, the provider is deemed to be in compliance with this paragraph regardless of the amount received by the designated… - **§ 1005.19 Internet posting of prepaid account agreements.**: (3) The issuer must post and update the agreements posted on its Web site pursuant to this paragraph… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (2) of this section), the following information must be provided on or with the certificate or… - **§ 1005.31 Disclosures.**: (1)(vii) of this section. Disclosures provided via mobile application or text message, to the extent permitted by paragraph (a) (5) of… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (2)(ix) for the 24 months following implementation of the fee schedule change. If… - **§ 1005.20 Requirements for gift cards and gift certificates.**: (3), and (f) of this section is January 31, 2011, provided that an issuer of such certificate or… - **§ 1005.33 Procedures for resolving errors.**: (1) of this section shall include policies and procedures regarding the retention of documentation related to error… - **§ 1005.19 Internet posting of prepaid account agreements.**: (6) of this section. (ii) If the issuer posts an agreement on its Web site under paragraph (d) (1)(i)… - **§ 1005.31 Disclosures.**: (1) Except as provided in § 1005.36(a), a pre-payment disclosure required by paragraph (b) (1) of this section or a combined disclosure… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (3) of this section. (x) Statement regarding overdraft credit features. If a… - **§ 1005.33 Procedures for resolving errors.**: (2) applies to this notice unless the notice is given at the same time as other disclosures required by this subpart… - **§ 1005.19 Internet posting of prepaid account agreements.**: (1)(ii) of this section must be provided by the issuer in paper form, unless the consumer agrees to… - **§ 1005.31 Disclosures.**: (1)(viii) of this section must be accurate when a sender makes payment for the remittance transfer, except to the extent estimates are… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: occur before the account is opened, using the following clause or a substantially… - **§ 1005.31 Disclosures.**: (4) of this section for error resolution purposes shall be made in the language primarily used by the sender with the remittance… - **§ 1005.18 Requirements for financial institutions offering prepaid accounts.**: (b) (4) of this section to find details and conditions for all fees and services… --- Consilena is a software provider, not a law firm. 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