Consumer Rights Act 2015
Provisions
433 in the library
PART 1 – Consumer contracts for goods, digital content and services60
CHAPTER 1 – Introduction
CHAPTER 2 – Goods › What goods contracts are covered?
CHAPTER 2 – Goods › What statutory rights are there under a goods contract?
CHAPTER 2 – Goods › What remedies are there if statutory rights under a goods contract are not met?
CHAPTER 2 – Goods › Other rules about remedies under goods contracts
CHAPTER 2 – Goods › Other rules about goods contracts
CHAPTER 2 – Goods › Can a trader contract out of statutory rights and remedies under a goods contract?
CHAPTER 3 – Digital content › What digital content contracts are covered?
CHAPTER 3 – Digital content › What statutory rights are there under a digital content contract?
CHAPTER 3 – Digital content › What remedies are there if statutory rights under a digital content contract are not met?
CHAPTER 3 – Digital content › Compensation for damage to device or to other digital content
CHAPTER 3 – Digital content › Can a trader contract out of statutory rights and remedies under a digital content contract?
CHAPTER 4 – Services › What services contracts are covered?
CHAPTER 4 – Services › What statutory rights are there under a services contract?
CHAPTER 4 – Services › What remedies are there if statutory rights under a services contract are not met?
CHAPTER 4 – Services › Can a trader contract out of statutory rights and remedies under a services contract?
CHAPTER 5 – General and supplementary provisions
PART 2 – Unfair terms16
What contracts and notices are covered by this Part?
What are the general rules about fairness of contract terms and notices?
How are the general rules enforced?
Supplementary provisions
PART 3 – Miscellaneous and General25
CHAPTER 1 – Enforcement etc.
CHAPTER 2 – Competition
CHAPTER 3 – Duty of letting agents to publicise fees etc
CHAPTER 4 – Student complaints scheme
CHAPTER 5 – Secondary ticketing
CHAPTER 6 – General
SCHEDULE 155
Supply of Goods (Implied Terms) Act 1973 (c. 13)
Sale of Goods Act 1979 (c. 54)
Supply of Goods and Services Act 1982 (c. 29)
Sale and Supply of Goods to Consumers Regulations 2002 (SI 2002/3045)
Regulatory Enforcement and Sanctions Act 2008 (c. 13)
Consequential repeal and revocation
SCHEDULE 225
PART 1 – List of terms
PART 2 – Scope of Part 1 › Financial services
PART 2 – Scope of Part 1 › Contracts which last indefinitely
PART 2 – Scope of Part 1 › Sale of securities, foreign currency etc
PART 2 – Scope of Part 1 › Price index clauses
SCHEDULE 310
Application of Schedule
Consideration of complaints
Application for injunction or interdict
Notification of application
Determination of application
Undertakings
Publication, information and advice
Meaning of “regulator”
Other definitions
The Financial Conduct Authority
SCHEDULE 439
Misrepresentation Act 1967 (c. 7)
Unfair Contract Terms Act 1977 (c. 50)
Companies Act 1985 (c. 6)
Merchant Shipping Act 1995 (c. 21)
Arbitration Act 1996 (c. 23)
Unfair Terms in Consumer Contracts Regulations 1999 (S.I. 1999/2083)
Enterprise Act 2002 (c. 40)
Companies Act 2006 (c. 46)
Consequential repeals
SCHEDULE 559
PART 1 – Basic concepts › Overview
PART 1 – Basic concepts › Enforcers
PART 1 – Basic concepts › Domestic enforcers
PART 1 – Basic concepts › Public designated enforcers
PART 1 – Basic concepts › Unfair contract terms enforcer
PART 1 – Basic concepts › Officers
PART 1 – Basic concepts › Interpretation of other terms
PART 2 – The enforcer's legislation › Enforcer's legislation
PART 2 – The enforcer's legislation › Enforcer's legislation: duties and powers mentioned in paragraph 9(1)(a)
PART 2 – The enforcer's legislation › Enforcer's legislation: legislation mentioned in paragraph 9(1)(b)
PART 2 – The enforcer's legislation › Powers to amend paragraph 10 or 11
PART 3 – Powers in relation to the production of information › Exercise of powers in this Part
PART 3 – Powers in relation to the production of information › Power to require the production of information
PART 3 – Powers in relation to the production of information › Procedure for notice under paragraph 14
PART 3 – Powers in relation to the production of information › Enforcement of notice under paragraph 14
PART 3 – Powers in relation to the production of information › Non-compliance with notice under paragraph 14: power of court to impose monetary penalties
PART 3 – Powers in relation to the production of information › Non-compliance with notice under paragraph 14: powers of CMA to give provisional enforcement notice
PART 3 – Powers in relation to the production of information › Non-compliance with notice under paragraph 14: power of CMA to give final enforcement notice
PART 3 – Powers in relation to the production of information › Appeals against final enforcement notice
PART 3 – Powers in relation to the production of information › Recovery of penalties imposed under paragraph 16C
PART 3 – Powers in relation to the production of information › Statement of policy in relation to penalties under paragraph 16C
PART 3 – Powers in relation to the production of information › Penalties imposed under paragraphs 16A and 16C: further provision
PART 3 – Powers in relation to the production of information › Meaning of “turnover” for purposes of paragraphs 16A and 16C
PART 3 – Powers in relation to the production of information › Power to amend amounts
PART 3 – Powers in relation to the production of information › Miscellaneous
PART 3 – Powers in relation to the production of information › Limitations on use of information provided in response to a notice under paragraph 14
PART 3 – Powers in relation to the production of information › Extra-territorial application in relation to notices under paragraph 14
PART 3 – Powers in relation to the production of information › Means of giving notice under this Part of this Schedule
PART 3 – Powers in relation to the production of information › Application to Crown
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Exercise of powers in this Part: domestic enforcers
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Exercise of powers in this Part: authorised enforcers
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Paragraph 20: listed enactments
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to purchase products
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to observe carrying on of business etc
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to enter premises without warrant
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Application of paragraphs 25 to 31
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to inspect products etc
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to test equipment
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to require the production of documents
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to seize and detain goods
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to seize documents required as evidence
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to decommission or switch off fixed installations
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to break open container etc
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to enter premises with warrant
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Entry to premises under warrant
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Power to require assistance from person on premises
PART 4 – Further powers exercisable by domestic enforcers and authorised enforcers › Definitions for purposes of this Part
PART 5 – Provisions supplementary to Parts 3 and 4 › Offence of obstruction
PART 5 – Provisions supplementary to Parts 3 and 4 › Offence of purporting to act as officer
PART 5 – Provisions supplementary to Parts 3 and 4 › Access to seized goods and documents
PART 5 – Provisions supplementary to Parts 3 and 4 › Notice of testing of goods
PART 5 – Provisions supplementary to Parts 3 and 4 › Appeals against detention of goods and documents
PART 5 – Provisions supplementary to Parts 3 and 4 › Compensation
PART 5 – Provisions supplementary to Parts 3 and 4 › Meaning of “goods” in this Part
PART 6 – Exercise of enforcement functions by area enforcers › Interpretation of this Part
PART 6 – Exercise of enforcement functions by area enforcers › Investigatory powers
PART 6 – Exercise of enforcement functions by area enforcers › Civil proceedings
PART 6 – Exercise of enforcement functions by area enforcers › Criminal proceedings
SCHEDULE 685
Registered Designs Act 1949 (c. 88)
Trade Descriptions Act 1968 (c. 29)
Hallmarking Act 1973 (c. 43)
Prices Act 1974 (c. 24)
Consumer Credit Act 1974 (c. 39)
Estate Agents Act 1979 (c. 38)
Video Recordings Act 1984 (c. 39)
Weights and Measures Act 1985 (c. 72)
Consumer Protection Act 1987 (c. 43)
Education Reform Act 1988 (c. 40)
Copyright, Designs and Patents Act 1988 (c. 48)
Clean Air Act 1993 (c. 11)
Sunday Trading Act 1994 (c. 20)
Trade Marks Act 1994 (c. 26)
Olympic Symbol etc (Protection) Act 1995 (c. 32)
Criminal Justice and Police Act 2001 (c. 16)
Enterprise Act 2002 (c. 40)
Fireworks Act 2003 (c. 22)
Christmas Day (Trading) Act 2004 (c. 26)
Financial Services Act 2012 (c. 21)
Consequential repeals and revocations
SCHEDULE 710
SCHEDULE 837
PART 1 – Competition Act 1998
PART 2 – Enterprise Act 2002
PART 3 – Courts and Legal Services Act 1990
SCHEDULE 96
Notice of intent
Right to make representations
Final notice
Withdrawal or amendment of notice
Appeals
Recovery of financial penalty
SCHEDULE 106
Notice of intent
Right to make representations
Final notice
Withdrawal or amendment of notice
Appeals
Recovery of financial penalty
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